These guys are awesome! Been getting glasses and sunglasses here for years because the prices can’t be beat and they have a great selection of frames. They are the nicest people ever and will bend over backward to make sure you’re happy.

Rhonda Day

There is absolutely nothing bad to say about this place. They are by far the most affordable eyewear business in Knoxville. Their precision to detail is second to none!!! Mark and his employees are the kindest and most caring people that I’ve ever had the pleasure of knowing. I recommend this business to anyone I know that is in need of eyewear. So with 100% certainty I suggest everyone in need of eyewear to go here. You’ll be glad you did!!!

Michael Palmer

My eyeglasses were falling apart and Mark at Payless Optical helped me put them back together as I waited on the new pair that I ordered from them. This is a caring company with a staff that goes way above and beyond. I will always choose them for any of my future eyewear and glasses here in Knoxville.

Adele Wolf

Great prices, great people. They’re honest about which frames look best on you, they don’t pressure you to do any upgrades, and they’re genuinely friendly.


They are always so professional and personable at the same time. They know you like a friend and not a number like some of the big stores. I promise if you go there once you will never go back to the big stores.

Mike Jordan

This is by far the best optical outlet in town. The customer service you will receive from Mark is unsurpassed! Wide variety of frames and lenses at an affordable price.

Quita Lavette